Frequently Asked Questions:
What is an EAP?EAPs are worksite-based programs designed to help identify and facilitate the resolution of behavioral, health and productivity problems that may adversely affect employees’ well-being or job performance.
Why is my employer providing an EAP?On any given workday, 25% of the American workforce may be affected by personal problems. These problems can also affect their work performance.
Successful intervention assists employees to solve these issues and addresses the organization’s productivity concerns.
With what kinds of issues can my EAP help?All kinds of personal problems can be addressed, including but not limited to:
Will I be charged a fee for EAP services?All of Workplace Resources' services are at no cost to the employee.
When a client is referred to community or treatment resources, every effort is made to select a provider whose specialties match the client’s needs and is also covered by the employee’s health insurance plan.
Is my family member eligible for services?Any spouse, unmarried child under the age of twenty-five  or parent in the immediate household of a covered employee is eligible for services. ( In the case of dependent minors, a Consent for Treatment of a Minor form must be signed by the custodial parent.)
Will my employer know that I sought help through the EAP?All information about program users is strictly confidential, except in the following legally-mandated circumstances:
Names and other identifying information about clients are not shared with anyone without prior consent from the client in question. Employers do not have access to client records.